Terms & Conditions
Last Updated: 16 May 2026
Welcome to Karoo Beskuit (Pty) Ltd (“we”, “our”, “us”). By accessing or using our website and purchasing products from our online store, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before placing any orders.
1. General
- These Terms apply to all purchases made through our South African online store.
- We reserve the right to update or modify these Terms at any time, and any changes will be effective immediately upon posting on our website.
- By continuing to use our website, you accept any updated Terms.
2. Products & Availability
- All products displayed on our website are subject to availability.
- We reserve the right to discontinue or update products without prior notice.
- Product images are for illustrative purposes only; actual items may vary slightly.
3. Pricing & Payment
- All prices are listed in South African Rand (ZAR) and include VAT (unless otherwise stated).
- We reserve the right to change prices at any time.
- Payments must be made in full before orders are processed and dispatched.
- We accept payments via Payflex, Paystack, Visa, Mastercard, Snapscan & Ozow.
- We do not store your payment details — transactions are processed securely by third-party payment providers.
4. Shipping & Delivery
- We deliver within South Africa.
- Delivery times may vary depending on location and courier services. Estimated delivery times will be provided at checkout.
- Risk of loss or damage passes to you once the order has been delivered to your specified address.
- Delivery charges are calculated at checkout and are non-refundable unless otherwise stated.
5. Returns, Exchanges & Refunds
- If you are not satisfied with your purchase, you may request a return or exchange within 48 hours of receiving your order.
- Items must be unused, unopened, and in their original packaging to qualify.
- Certain products (e.g., skincare, cosmetics, perishable or intimate items) may not be eligible for return due to hygiene and safety reasons.
- Refunds will be processed once returned items are inspected.
- Shipping costs for returns are the responsibility of the customer unless the product was defective or incorrect.
6. Intellectual Property
- All content on our website, including text, images, logos, and designs, is the property of Karoo Beskuit (Pty) Ltd and may not be reproduced or used without permission.
7. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
- To the fullest extent permitted by law, our liability is limited to the purchase price of the product in question.
8. Privacy
- Your use of our website and services is also governed by our [Privacy Policy].
9. Governing Law
- These Terms are governed by the laws of the Republic of South Africa.
- Any disputes shall be resolved in South African courts.
10. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Karoo Beskuit (Pty) Ltd
Email: lisma@karoobeskuit.co.za
Phone: 082-223-0590
Registered Address: 20 Cathcart Street, Aberdeen, Eastern Cape, 6270
Display prices in:ZAR