Shipping & Payment Info
Last Updated: 16 May 2026
At Karoo Beskuit (Pty) Ltd, we aim to make your shopping experience as smooth and reliable as possible. This Shipping & Delivery Policy explains how we process, ship, and deliver your orders.
1. Processing Times
- Orders are processed within 5–7 business days after payment reflects in our account.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive an email confirmation with tracking details once your order has been dispatched.
2. Shipping Methods & Costs
- We deliver across South Africa via trusted courier partners.
- Shipping costs are calculated at checkout and depend on your location and the size/weight of your order.
3. Delivery Times
- Major cities and metros: 5 - 7 business days.
- Outlying or rural areas: 7-10 business days.
Please note: delivery times are estimates and may vary due to factors outside of our control (e.g., courier delays, strikes, or customs inspections).
4. Order Tracking
- Once your order has shipped, you will receive an email with a tracking number and link to follow your delivery progress.
5. Risk of Loss & Damage
- Risk of loss passes to you once your order has been delivered to your specified address.
- Please ensure someone is available to receive the delivery at the address provided.
- If your order arrives damaged, contact us within 48 hours with photos so we can assist.
6. Incorrect Address or Failed Delivery
- Customers are responsible for ensuring that delivery details are correct.
- If an order is returned due to an incorrect address or failed delivery attempts, you may be responsible for additional delivery charges.
7. Contact Us
For questions about shipping or delivery, please contact us:
Karoo Beskuit (Pty) Ltd
Email: lisma@karoobeskuit.co.za
Phone: 082-223-0590
Registered Address: 20 Cathcart Street, Aberbeen, Eastern Cape, 6270
Display prices in:ZAR